The Process

From phone call to clean water

Four steps, no surprises. Here's exactly what to expect when you work with Forge Water Co.

Phone consult (about 10 minutes)

Call us or request a callback. We'll spend about 10 minutes learning about your home and water concerns. This call is no-obligation — if a system doesn't make sense for you, we'll tell you.

Household water usage
Specific concerns: hard-water spots, chlorine taste, scale
Your home's plumbing setup
What you're hoping to improve

Assessment & unit quote

We assess your water needs and recommend the right system, then give you a straightforward quote for the system itself. No high-pressure tactics — the unit quote is the unit quote.

Assessment of your water needs
System recommendation for your conditions
Transparent unit pricing
Installation quoted separately by your plumber

Licensed plumber referral & install

We connect you with an independent, licensed plumber to install your system. You schedule directly with them and pay them directly for the installation.

We hand off your info to a trusted licensed plumber (with your OK)
The plumber quotes and schedules the install with you
They make the connections and start up the system
Any labor warranty on the install comes from the plumber

Ongoing care

Your relationship with Forge doesn't end at purchase. We're your point of contact for maintenance guidance, filter replacements, and questions.

Softening resin: self-regenerating, typically 5+ years
Carbon media: replacement on a usage-based schedule
Under-sink RO filters: every 6–12 months (we'll remind you)

Warranty coverage

Lifetime

System dry parts (tanks, housings)

5 Years

Control valves & filtration media

1 Year

Reverse osmosis systems

Your plumber

Installation labor

Full warranty details are provided with every purchase. Read the full warranty statement.

Ready for honest pricing on clean water?

Tell us what you need and we'll send real pricing and next steps — no in-home sales pitch.

Quick Quote Call Us: 404-593-0923