The Process

From phone call to clean water

Four steps, no surprises. Here's exactly what to expect when you work with Forge Water Co.
01

Phone consult (about 10 minutes)

Call us or request a callback. We'll spend about 10 minutes learning about your home and water concerns. This call is no-obligation — if a system doesn't make sense for you, we'll tell you.

  • Household water usage
  • Specific concerns: hard-water spots, chlorine taste, scale
  • Your home's plumbing setup
  • What you're hoping to improve
02

Assessment & unit quote

We assess your water needs and recommend the right system, then give you a straightforward quote for the system itself. No high-pressure tactics — the unit quote is the unit quote.

  • Assessment of your water needs
  • System recommendation for your conditions
  • Transparent unit pricing
  • Installation is a separate job you arrange with your chosen installer
03

Install by a professional of your choice

Installation is a separate job between you and a licensed professional of your choice. Forge does not install or schedule the work.

  • You choose and schedule your own licensed installer
  • A licensed professional makes the connections and starts up the system
  • Work is done to code and tested before they leave
  • Any labor warranty on the install comes from the installer
04

Ongoing care

Your relationship with Forge doesn't end at purchase. We're your point of contact for maintenance guidance, filter replacements, and questions.

  • Softening resin: self-regenerating, typically 5+ years
  • Carbon media: replacement on a usage-based schedule
  • Under-sink RO filters: every 6–12 months (we'll remind you)

Warranty coverage

ComponentCoverage
Media & Storage TanksLifetime
Ceramic Disc ValveLifetime
Control Valve & Circuit Board5 Years
Filtration Media5 Years
Reverse Osmosis System1 Year
Installation LaborProvided by the professional you hire

Full warranty details are provided with every purchase. Read the full warranty statement.

Ready for honest pricing on clean water?

Tell us what you need and we'll send real pricing and next steps — no in-home sales pitch.

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